Real-Time, Secure Notifications if You’ve Purchased at a COVID Hotspot.

COVID Hotspot Alert gives Australians peace of mind for confidential, real-time notifications if they have spent in a COVID hotspot or venue of concern. Think of it like your personal contact tracer.

Opt-in to get notifications directly to your phone when you have used a credit or debit card at a COVID Hotspot location, or in a COVID Hotspot suburb location.

COVID Hotspot Alert, powered by Adatree, uses the secure, safe and highly regulated Consumer Data Right ecosystem to identify when somewhere you have purchased has been designated by the government as a COVID Hotspot location.

Within minutes of the government releasing a new COVID venue of concern, you are notified so you can take appropriate action to keep yourself and the community safe.

Forgot to check in? Forgot to check the latest COVID venue list? This service works alongside QR Check-in, and your data is not shared with the government.

How Does it Work?

01
Consent

A customer signs up to receive COVID Hotspot Alerts and consents to sharing their card spend data. Data will only be used for the purpose of alerting customers when they have spent in a COVID Hotspot.

02
Purchase

A customer spends using either a debit or credit card.

03
Venue Update

The location where the customer spent at is listed as a COVID exposure site.

04
Matched

Customer purchase data and COVID exposure site data are analysed and matched with machine learning in near real-time.

05
Alert

A customer receives an alert directly to their phone notifying them that they have purchased at a COVID exposure site with next steps on how to manage their exposure and risk. 

06
Manage

When a customer no longer wants to receive texts they can withdraw consent at any time and their data is deleted.

If You Are….

Checking lists of exposure sites four times a day?

Relying on friends or family to tell you when there’s new COVID cases near you?

Just overwhelmed with lockdown fatigue?  

Forgetting to check-in via QR code?

Worried about delays in exposure site update notifications?

Then COVID Hotspot Alert is another tool to help you understand your exposure risk and keep the community safe.

Supported by Stockland

Stockland believes in a better way to live. With community at the heart of our purpose, Stockland is supportive of the COVID Hotspot Alert powered by Adatree in key regional locations to bring, data, technology and innovation together for the greater good of the community.

Covid Hotspot Alert Gives You Complete Control of Your Alerts to Keep You Informed

COVID Hotspot Alert will let you know when you’ve been to an exposure site based on where you’ve spent.

Why Opt-in?

Safe Opt-In

Australians can safely and securely opt in to get instant alerts if they have used their debit or credit card at an exposure site.

Security

Security at the core: You take privacy and data seriously and so do we. COVID Hotspot Alert uses the government legislated Consumer Data Right to safely and securely allow you to opt in to use your data. It won’t be used for any other purpose.

Protect

Protect yourself, your family and friends. Get updates in seconds, not days.

Don’t Fall Through the Cracks

Credit and debit card transactions assist in finding the real amount of people visiting exposure sites, even if they forget to check in.

Additional Assurances

The COVID Hotspot Alert supplements the QR code system currently in place to provide an additional layer of assurance.

You’re in Control

Opt-in and opt-out at any time with a consent dashboard.

Put on Your Covid Exposure Lifejacket Today

Leave the house knowing you’re using your own data to protect yourself and others through real-time COVID exposure updates.

JOIN OUR WAITLIST if you are interested in using the COVID Hotspot Alert to protect you and your community. There are limited enrolments available.

AMP Bank Ltd
  • AMP Bank Ltd
  • ANZ Bank
  • Arab Bank Australia Limited
  • Australian Central Credit Union Ltd (trading as People's Choice Credit Union)
  • Australian Military Bank Ltd
  • Australian Mutual Bank Ltd
  • Australian Unity Bank Limited
  • Auswide Bank Ltd
  • B&E Ltd (trading as Bank of us)
  • Bank Australia Limited
  • Bank of China (Australia) Limited
  • Bank of Queensland Limited
  • Bank of Sydney Ltd
  • Bendigo and Adelaide Bank Limited
  • Beyond Bank Australia Limited
  • BNK Banking Corporation Limited
  • Cairns Penny Savings & Loans Limited (provides general banking services)
  • Central Murray Credit Union Limited
  • Central West Credit Union Limited
  • Citigroup Pty Limited
  • Coastline Credit Union Limited
  • Commonwealth Bank of Australia*
  • Community First Credit Union Limited
  • Credit Union Australia Ltd (trading as Great Southern Bank)
  • Credit Union SA Ltd
  • Defence Bank Limited
  • Dnister Ukrainian Credit Co-operative Limited
  • Family First Credit Union Limited
  • Fire Service Credit Union Limited
  • First Choice Credit Union Ltd
  • First Option Bank Ltd
  • Ford Co-operative Credit Society Limited (trading as Geelong Bank)
  • G&C Mutual Bank Limited
  • Gateway Bank Ltd
  • Goulburn Murray Credit Union Co-operative Limited
  • Greater Bank Limited
  • Heritage Bank Limited
  • Horizon Credit Union Ltd (trading as Horizon Bank)
  • HSBC Bank Australia Limited
  • Hume Bank Limited
  • Illawarra Credit Union Limited
  • IMB Ltd (trading as IMB Bank)
  • ING Bank (Australia) Limited (trading as ING)
  • Judo Bank Pty Ltd
  • Laboratories Credit Union Limited
  • Lithuanian Co-operative Credit Society 'Talka' Limited
  • Lutheran Laypeople's League of Australia
  • Macarthur Credit Union Ltd (trading as THE MAC)
  • Macquarie Bank Limited
  • Macquarie Credit Union Limited
  • Maitland Mutual Limited
  • Members Banking Group Limited (trading as RACQ Bank)
  • Members Equity Bank Limited
  • MyLifeMyFinance Limited
  • MyState Bank Limited
  • National Australia Bank Limited
  • Newcastle Permanent Building Society Limited
  • Northern Inland Credit Union Limited
  • Orange Credit Union Limited
  • Police & Nurses Limited (trading as P&N Bank)
  • Police Bank Ltd (trading as Border Bank)
  • Police Credit Union Limited
  • Police Financial Services Limited (trading as BankVic)
  • Pulse Credit Union Limited
  • QPCU Limited (trading as QBANK)
  • Qudos Mutual Ltd (trading as Qudos Bank)
  • Queensland Country Bank Limited
  • Rabobank Australia Limited
  • Railways Credit Union Limited (trading as MOVE)
  • Regional Australia Bank
  • Regional Australia Bank Ltd
  • South West Slopes Credit Union Ltd
  • South-West Credit Union Co-Operative Limited
  • Southern Cross Credit Union Ltd
  • Summerland Financial Services Limited (trading as Summerland Credit Union)
  • Suncorp-Metway Limited
  • Teachers Mutual Bank Limited (trading as Firefighters Mutual Bank, Health Professionals Bank, Teachers Mutual Bank and UniBank)
  • The Broken Hill Community Credit Union Ltd
  • The Capricornian Ltd
  • Traditional Credit Union Limited
  • Transport Mutual Credit Union Limited
  • Tyro Payments Limited
  • Unity Bank Limited
  • Victoria Teachers Limited (trading as Bank First)
  • Volt bank Limited
  • Warwick Credit Union Ltd
  • WAW Credit Union Co-Operative Limited
  • Westpac Banking Corporation
  • Woolworths Team Bank Limited

By registering for the waitlist, you agree to the Terms and Conditions and the Privacy Policy.

COVID Hotspot Alert is currently only available to NSW residents outside of Greater Sydney. 

Other locations, including QLD and VIC, will be available soon.

Frequently Asked Questions

How do I sign up for COVID Hotspot Alert? 

First you complete the form and join the waitlist. It is specific to your state and banks. We currently are able to receive consented data from 96% of Australian banks and credit unions, so we can add you if your bank is available. 

You share your consent through a regulated and consistent process that takes about a minute. You agree to share your data with Adatree, a regulated Data Recipient, for a specific purpose. In this case, the purpose is receiving personalised alerts if you have spent at a COVID hotspot. 

After confirming with Adatree, you are redirected to your bank, where you confirm and authorise that you would like to share your data. After you confirm this, the process is complete. You'll receive confirmation of this by SMS, and we'll notify you if there are any matches of hotspots and your data. 

You can watch what the consent process looks like here

Why do you ask for my bank and location? 

While COVID Hotspot Alert works with 96% of banks and credit unions, we don't want you to sign up if your bank isn't available. We can notify you when your bank or credit union is available for the service. We anticipate every bank and credit union should be ready in early November. 

We ask for your location since COVID Hotspot Alert is first launching in NSW. We will launch in QLD, VIC and other states soon. The delay is because each state exposes different data of COVID hotspots and in different formats. 

How can I opt out/stop receiving text messages?

You can opt out at any time by  logging into your consent dashboard and updating your consent.

How often will I receive text messages?

You will only receive a text message when you transact at a venue or in a location of concern. As you will only receive when you transact at a COVID Hotspot location, the number of texts messages you receive is determined by your spending habits.

What is the Consumer Data Right?

The Consumer Data Right (CDR) is a heavily regulated tool which gives consumers ownership over their own data. The first rollout from 2020 has been in the banking sector. The CDR gives consumers the right to access their own data from banks and other financial institutions and share it with accredited third parties known as Accredited Data Recipients (ADR).

Is my data safe?

Yes. The Consumer Data Right is a highly regulated ecosystem for data sharing. Your data will only be shared with an Accredited Data Recipient, in this case Adatree, who has passed numerous security audits to receive their accreditation. Your data is collected and matched in an environment with the highest levels of protection and security and an audited ASAE3150 compliant environment.

If I check in, what are the benefits of COVID Hotspot alert?

The COVID Hotspot Alert is an additional tool for keeping track of whether you may have been exposed to COVID at a Hotspot location. It is to be used as a supplement to the QR code system.

Do I still have to check in using QR Codes?

Yes!

What data does COVID Hotspot Alert receive?

COVID Hotspot Alert receives your transactional banking data, any transaction that you put on either your debit or credit card of your nominated account. We only receive data for the explicit purpose of matching card spend data with COVID Hotspot locations. Your data will not be used for any other purpose.

Who will you share my data with?

Adatree, as the Accredited Data Recipient, will not share your data with anyone, ever. Since we’re regulated as an ADR, we are legally bound to comply with this, which is outlined in the Competition and Consumer (Consumer Data Right) Rules 2020.

Where can I find more information about the company providing this service, their policies and why they created this product?

Adatree is Australia’s leading Consumer Data Right provider. Their website covers their full product suite and also all of the Terms and Conditions of this product (link) and their Consumer Data Right Policy (link). Adatree created this policy as part of championing their cause for CDR for good. 

I love this service and want to invite a friend?

That is great news, please contact us at hello@covidhotspotalert.com.au and we will be in touch

Why did Adatree create this?

Adatree believes in using the power of the Consumer Data Right and safe data sharing for good. This product has been created to help our community stay safe during COVID. 

How much does this cost me?

This product will not cost you anything, ever.

What banks can I consent to share my data with COVID Hotspot Alert?

Adatree, who runs COVID Hotspot Alert, automatically updates any new bank that registers as a Data Holder. If your bank is not listed here as a Data Holder then you will not be able to use the Covid Hotspot Alert product.

What if I have two bank accounts?

If you have more than one account, like a credit card with one bank and a debit card with another, you can consent to share the data from both banks. 

Why is COVID Hotspot Alert currently only available to NSW residents outside of Greater Sydney?

COVID Hotspot Alert relies on receiving data from Service NSW on COVID Hotspot locations. Currently Service NSW is not publishing location data on Greater Sydney locations.

Are corporate sponsorships available?

Ask hello@covidhotspotalert.com.au

Who is Adatree?

Adatree are an Accredited Data Recipient in the Consumer Data Right. They have created COVID Hotspot Alert as they believe is using CDR data for good.

Having technical issues?

Get in touch at support@covidhotspotalert.com.au

Anything else?

Ask hello@covidhotspotalert.com.au